10 Signs Your Website Is Losing You Customers

Your website should be your best salesperson. If it's not, it might be actively driving customers to your competitors. Here are 10 warning signs.

  1. Your Website Takes More Than 3 Seconds to Load

    53% of mobile visitors leave if a page takes more than 3 seconds. Every second of delay costs you conversions.

  2. Your Site Looks Broken or Outdated on Mobile

    Over 60% of local searches happen on mobile. A non-responsive site fails most of your visitors.

  3. You Have No Idea How Much Traffic Your Site Gets

    If you're not tracking analytics, you're flying blind. You can't fix what you can't measure.

  4. Your Bounce Rate Is Extremely High

    A high bounce rate means visitors are arriving and immediately leaving — a sign of mismatched expectations or poor user experience.

  5. Your Contact Form Is a Dead End

    If leads aren't coming through your contact form, test it. Broken forms are more common than you'd think.

  6. Your Website Doesn't Clearly Answer "Why You?"

    A visitor should understand within 5 seconds what you do, who you serve, and why you're the right choice.

  7. You Have No Visible Reviews or Social Proof

    97% of consumers read reviews before making a decision. If yours aren't visible, you're losing to competitors who show theirs.

  8. Your Website Has No Clear Calls to Action

    Every page should tell the visitor exactly what to do next. "Call us," "Get a quote," "Book a consultation" — make it obvious.

  9. Your Website Hasn't Been Updated in Years

    An outdated site signals a business that isn't paying attention. It also signals security risk to search engines.

  10. Your Website Doesn't Show Up When People Search for You

    Type your main service + your city into Google. If you're not on the first page, you're invisible to the people looking for you right now.

Get a free website audit from Pulse Media Group.